Terms & Conditions

Terms and Conditions of the Site

Welcome to www.xpel.com (the “Site”). BY USING THIS SITE, YOU REPRESENT THAT YOU ARE AN ADULT UNDER THE APPLICABLE LAW OF YOUR COUNTRY, HAVE THE LEGAL CAPACITY TO ENTER A CONTRACT, AND AGREE TO COMPLY WITH AND BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS OF USE (“TERMS”). PLEASE REVIEW THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THIS SITE.

These Terms govern

• the use of the Site;
• andany other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalized words are defined in the relevant dedicated section of these Terms.

The User must read these Terms carefully.

The Site is provided by:

XPEL, Inc.
711 Broadway Street, Suite 320
San Antonio, Texas 78215
United States

Owner Contact E-mail: privacy@xpel.com

What the User Should Know at a Glance:

• The right of withdrawal only applies to European Consumers. The right of withdrawal, also commonly called the right of cancellation in the UK, is consistently referred to as “the right of withdrawal” within these Terms.
• Please note that some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using the Site.Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within these Terms.By using the Site, Users confirm to meet the following requirements:There are no restrictions for Users in terms of being Consumers or Business Users.

Account Registration

To use the Service, Users may register or create a User account, providing all required data or information in a complete and truthful manner.Users may also access the Service without registering or creating a User account; however, this may cause limited availability of certain features or functions on the Site.Users are responsible for maintaining the confidentiality and security of their login credentials. For this reason, Users are required to choose passwords that meet the highest standards of strength permitted by the Site.By registering on the Site, Users agree to be fully responsible for all activities conducted under their User account.If Users suspect that their personal information—including, but not limited to, their User account, access credentials, or other personal data—has been compromised, disclosed without authorization or stolen, they must immediately and unambiguously notify the Owner using the contact details provided in these Terms.

Account Termination

Users can terminate their User account and stop using the Service at any time by directly contacting the Owner at the contact details provided in these Terms.

Account Suspension and Deletion

The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.The suspension or deletion of User accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

Cookies

We employ the use of cookies. By using the Site, User consents to the use of cookies in accordance with [XPEL’s Data Privacy Notice and Cookie Policy].

No Interruption

You agree not to interrupt or attempt to interrupt the operation of the Site in any way.

Content on the Site

Unless where otherwise specified or clearly recognizable, all content available on the Site is owned or provided by the Owner or its licensors.The Owner undertakes its utmost effort to ensure that the content provided on the Site infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in these Terms.

Rights Regarding Content on the Site – All Rights Reserved

The Owner holds and reserves all intellectual property rights for any content provided on the Site.Users may not use such content in any way that is not necessary or implicit for the proper use of the Service.In particular, but without limitation, Users may not copy, download, share (except as permitted below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer or assign to third parties, or create derivative works from the content available on the Site, nor allow any third party to do so through their User account or device, even without the User’s knowledge.Where explicitly stated on the Site, the User may download, copy and/or share certain content available through the Site for personal, non-commercial use, provided that the copyright attributions and any other requirements specified by the Owner are properly implemented.Any applicable statutory limitations or exceptions to copyright shall remain unaffected.

Access to External Resources

Through the Site, Users may access certain external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is not responsible for their content and availability.

The terms and conditions governing third-party resources, including any rights granted in their content, are determined by the respective third parties. In the absence of such terms and conditions, applicable statutory law shall apply.

Acceptable Use

The Site and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.Users are solely responsible for ensuring that their use of the Site and/or the Service does not violate any applicable laws, regulations or third-party rights.Accordingly, the Owner reserves the right to take appropriate measures to protect its legitimate interests. This includes denying Users access to the Site or Service, terminating contracts, and reporting any misconduct to the relevant judicial or administrative authorities. Such actions may be taken if Users engage in or are suspected of engaging in any of the following activities:

• Violating laws, regulations, or these Terms;
• Infringing on third-party rights;
• Causing significant harm to the Owner’s legitimate interests; or
• Offending the Owner or any third party.

CAN-SPAM, Telephone Consumer Protection Act and Similar Laws

Your use of the Site establishes a business or other applicable relationship with Owner for purposes of CAN-SPAM, the Telephone Consumer Protection Act, and all other applicable laws that address unsolicited commercial communications. By accessing, or continuing to access, the Site, You agree that Owner or its agents may call, e-mail, or otherwise communicate with You regarding promotion of the sale, lease, or exchange of Products, Services, or any other thing of value.

Software License

Any intellectual and industrial property rights, as well as any other exclusive rights related to the software or technical applications embedded in or associated with the Site, are held by the Owner and/or its licensors.

Subject to Users’ compliance with these Terms, and unless stated otherwise herein, the Owner grants Users a revocable, non-exclusive, non-sublicensable and non-transferable license to use the software and any other technical features embedded in the Service, strictly within the scope and purpose of the Site and Service provided.

This license does not grant Users any rights to access, use, or disclose the original source code. All techniques, algorithms, and procedures contained in the software, along with any related documentation, remain the sole property of the Owner and/or its licensors.

All rights and license grants to Users shall immediately terminate upon the expiration or termination of the Agreement.

Without prejudice to the above, under this license, Users may download, install, use and run the software on the permitted number of devices, provided that such devices are common and up to date with current technology and market standards.

The Owner reserves the right to release updates, fixes and further developments of the Site and/or its related software, which may be provided to Users free of charge. To continue using the Site and/or its software, Users may be required to download and install such updates.

New releases may only be available upon payment of a fee.

Users are permitted to download, install, use and run the software on a single device.

TERMS AND CONDITIONS OF SALE

Unless otherwise specified, the terms and conditions of sale detailed hereunder apply generally to transactions involving the following entities (including their jurisdiction of incorporation):

XPEL, Inc. (United States)
XPEL Australia Pty. Ltd. (Australia)
XPEL, Ltd. (United Kingdom)
XPEL B.V. (Netherlands)XPEL Germany GmbH (Germany)
XPEL Canada Corp. (Canada)
XPEL de Mexico S. de R.L. de C.V. (Mexico)
XPEL France SAS (France)
XPEL Slovakia s.r.o (Slovakia)
XPEL Film Spain, SL (Spain)
Apogee Corporation (Taiwan)Proteam S.r.l. (Italy)
Protex Canada, Inc. (Canada)
Protex Franchise Corp. (Canada)
InvisiFRAME Ltd. (United Kingdom)

Paid Products

Certain Products offered on the Site as part of the Service are available for purchase.The applicable fees, duration and terms of purchase of such Products are detailed below and in the relevant sections of the Site.

Product Description

Prices, descriptions, and availability of Products are outlined in the relevant sections of the Site and are subject to change without notice.While Products on the Site are presented as accurately as possible, any representation on the Site—including graphic materials, images, colors, or sounds—are for reference only and do not imply any warranty as to the characteristics of the Products purchased.The specific characteristics of the selected Product will be confirmed during the purchasing process.

Purchasing Process

All steps taken, from selecting a Product to submitting an order, are part of the purchasing process.The purchasing process includes the following steps:Users must select the desired Product and verify their purchase details.After verifying the information provided, Users may place the order by submitting it.

Order Submission

When a User submits an order, the following applies:

• Submission of an order constitutes a binding agreement, obligating the User to pay the specified price, taxes, and any additional fees or expenses, as specified on the order page.
• If the purchased Product requires input from the User—such as personal information or data, specifications or special requests—the order submission obligates the User to provide such details.
• Upon order submission, Users will receive a receipt confirming that their order has been received.

All notifications related to the purchasing process will be sent to the email address provided by the User.

Prices

Users are informed during the purchasing process, and prior to order submission, of any applicable fees, taxes and costs (including delivery costs, if any).

Prices displayed on the Site may be exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Methods of Payment

Information on accepted payment methods is provided during the purchasing process.

Certain payment methods may be subject to additional conditions or fees, which will be detailed in the relevant section of the Site.

All payments are processed independently through third-party services. The Site does not collect any payment details—such as credit card information—but only receives confirmation once the payment has been successfully processed.

If a payment fails or is declined by the payment service provider, the Owner is under no obligation to fulfill the purchase order. Any costs or fees resulting from the failed or declined payment shall be borne by the User.

Retention of Product Ownership

Ownership of the purchased Products remains with the Owner until full payment of the purchase price has been received by the Owner.

Delivery

Products are shipped per the Incoterms statement on the Owner purchase order acknowledgement or invoice, or, in the absence of such statement, F.O.B. point of shipment. Title and risk of loss transfers to the User upon delivery to the carrier. If Owner pays freight on the purchase order, Owner may designate the means of transportation and routing. If User requires alternative means of shipment, User will pay any resulting costs. The average time to fill Product orders is three (3) business days or less. Lead times are as stated by Owner and Products may be placed on backorder at Owner’s discretion. Where Product availability is limited for any reason, Owner may fill purchase orders or otherwise allocate Products in any manner it deems appropriate. Under no circumstances will Owner be liable for failure to ship, or for User’s failure to receive, Products by a certain date. Owner may require prepayment of any purchase order. Any credit extended to User is done at Owner’s discretion and subject to Owner credit requirements. User must keep its account current at all times. Owner may withhold shipments, payments, or other benefits, and/or assess late fees and interest on past due amounts until the account balance is current.

Failed Delivery

The Owner is not responsible for delivery errors resulting from inaccurate or incomplete information provided by the User when executing the purchase order, nor for any damages or delays once the Products have been handed over to the carrier, if the latter is arranged by the User.

If the Products are not received or collected at the time or within the deadline specified, the Products will be returned to the Owner, who will contact the User to schedule a second delivery attempt or discuss another course of action.

Unless otherwise agreed, any delivery attempt beyond the second delivery attempt will be at the User’s expense.

Refund

Customer may return any unopened Products within 30 days of receipt for a full refund. Any custom cut or custom manufactured Products may not be returned.

User Rights

Right of Withdrawal

Unless exceptions apply, the User may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification.

Users can learn more about the withdrawal conditions within this section.

User Eligibility for the Right of Withdrawal

Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification.

Users that do not fit this qualification, cannot benefit from the rights described in this section.

Exercising the Right of Withdrawal

To exercise their right of withdrawal, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract.

To this end, Users may use the Model Withdrawal Form provided in the “definitions” section of these Terms. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the withdrawal period expires.

When does the withdrawal period expire?

• Regarding the purchase of Products, the withdrawal period expires 14 days after the day on which the User or a third party—other than the carrier and designated by the User—takes physical possession of the Products.
• Regarding the purchase of several Products ordered together but delivered separately or in case of purchase of a single Product consisting of multiple lots or pieces delivered separately, the withdrawal period expires 14 days after the day on which the User or a third party—other than the carrier and designated by the User—acquires physical possession of the last Product, lot or piece.

Effects of Withdrawal

Users who properly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including any delivery costs, if applicable.

However, any additional costs incurred from choosing a particular delivery method other than the least expensive standard delivery option offered by the Owner, will not be reimbursed.

Reimbursement will be made without undue delay, and, in any event, no later than 14 days from the day the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, the reimbursement will be processed using the same payment method used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of physical Products

Unless the Owner has offered to collect the Products, Users must return the Products or hand them over to the Owner, or an authorized representative of the Owner, without undue delay and within 14 days from the day the User notified the Owner of their decision to withdraw from the contract.

The deadline is considered met if the Products are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14 day period for returning the Products. The reimbursement may be withheld until the Products are received, or the User provides evidence of having returned them, whichever occurs first.

Users shall only be liable for any diminished value of the Products resulting from the handling of the Products outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the Products are borne by the User.

Legal Guarantee of Conformity for Products

Under EU law, for a minimum period of two (2) years after delivery, traders guarantee the conformity of the Products they sell. This means that traders must ensure that the Products purchased have the promised quality, or the quality that can be reasonably expected, functionality or characteristics for at least two (2) years after they’ve been delivered to the purchaser.

Where Users qualify as European Consumers, the legal guarantee of conformity for Products applies to the items available on the Site in accordance with the laws of the country of their habitual residence.

National laws of such country may grant such Users broader rights.

Consumers who do not qualify as European may benefit from legal guarantee of conformity rights in accordance with the legislation of the country of their habitual residence.

Liability and Indemnification

Australian Users:

Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US Users:

Disclaimer of Warranties

The Site is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties—whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by user from Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users own risk and Users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible, or it may not function properly with Users’ web browser, mobile device, and/or operating system. The Owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this Agreement shall not apply to the extent prohibited by applicable law.

Limitations of Liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:

• any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
• any errors, mistakes, or inaccuracies of content;
• personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
• any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
• any interruption or cessation of transmission to or from the Service;
• any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
• the defamatory, offensive, or illegal conduct of any User or third party. In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding twelve (12) months, or the period of duration of this agreement between the Owner and User, whichever occurs first.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore, the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from:

• User’s use of and access to the Service, including any data or content transmitted or received by User;
• User’s violation of these Terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these Terms;
• User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
• User’s violation of any statutory law, rule, or regulation;any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
• User’s willful misconduct; or
• statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

General

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service Interruption

To maintain the highest level of service, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, providing the Users with appropriate notice.

Subject to applicable law, the Owner may also suspend or terminate the Service entirely. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw personal data or information in accordance with applicable law.

Additionally, the Service may become unavailable due to reasons beyond the Owner’s reasonable control, such as “force majeure” events (e.g., labor actions, infrastructure failures, power outages, etc.).

Service Reselling

Users are prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site or its Service without the Owner’s express prior written consent, granted either directly or through a legitimate reselling program.

Data Privacy Notice

For information regarding the use of User’s personal data and our privacy practices in connection with the Site, please review XPEL’s Data Privacy Notice, found at https://www.xpel.com/data-privacy-notice.By using the Site, You represent that You have read and consent to the Data Privacy Notice.

Intellectual Property Rights

Unless explicitly stated otherwise in these Terms, all intellectual property rights, including copyrights, trademark rights, patent rights, and design rights related to the Site, are the exclusive property of the Owner or its licensors. These rights are protected by applicable laws and international treaties on intellectual property.

All trademarks—whether nominal or figurative—and all other marks, trade names, service marks, word marks, illustrations, images, and logos associated with the Site, are the exclusive property of the Owner or its licensors. These rights are protected by applicable laws and international treaties governing intellectual property.

Changes to These Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of such changes.

Any changes to these Terms will only apply to the relationship between the Owner and the User going forward.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must cease using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version of the Terms will govern the relationship prior to the User’s acceptance. Upon request, the User can obtain any previous version from the Owner.

If required by applicable law, the Owner will specify the date by which the revised Terms will take effect.

Assignment of Contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes in these Terms will apply in such cases.

Users may not assign or transfer their rights or obligations under these Terms without the prior written consent of the Owner.

Contacts

All communications relating to the use of the Site must be sent using the contact details provided in these Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the invalidity or unenforceability of that provision will not affect the validity of the remaining provisions, which will continue in full force and effect.

US Users

Any provision that is invalid or unenforceable will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Governing Law

Texas law, without regard to conflicts of laws principles, shall exclusively govern Owner’s sale of Products to User. The United Nations Convention on Contracts for the International Sales of Goods does not apply. The state or federal court located within Bexar County, Texas shall be the sole and exclusive jurisdiction and venue for any litigation between User and Owner. User agrees to submit to the jurisdiction of such court in the event of any litigation.

Exception for European Consumers

However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.

Dispute Resolution

American Arbitration Association

ANY DISPUTE ARISING OUT OF OR RELATED TO YOUR USE OF, OR ASSOCIATION WITH, THE SITE WILL BE SETTLED SOLELY BY BINDING ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL DISPUTE RESOLUTION PROCEDURES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES OF THE AMERICAN ARBITRATION ASSOCIATION. THE PLACE OF ARBITRATION WILL BE THE STATE OF TEXAS. THE ARBITRATION WILL BE CONDUCTED IN ENGLISH. ANY AWARD BY THE ARBITRATION PANEL MAY BE ENTERED IN, AND ENFORCED BY, ANY COURT OF COMPETENT JURISDICTION.

Solely in the case where, and only to the extent that, arbitration is not allowed by law or in the case where either party requires equitable remedies not available through arbitration, any suit or other action arising out of, or in any way connected with, your use of the Site may be brought only in the appropriate federal or state courts in the State of Texas. You irrevocably consent to the jurisdiction and venue of such courts.

Online Dispute Resolution for EU Consumers

The European Commission has established an online platform for alternative dispute resolutions that facilitates an out-of-court method for solving any dispute related to and stemming from online sale and service contracts.

As a result, any European Consumer can use such platform for resolving any dispute stemming from contracts which have been entered into online. The platform is available at the following link.
Definitions and Legal References

The Site

The property that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Business User

Any User that does not qualify as a Consumer.

European (or Europe)

Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.

Model Withdrawal Form

Addressed to:

XPEL, Inc., 711 Broadway Street, Suite 320, San Antonio, Texas 78215, United Statesprivacy@xpel.com

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods/for the provision of the following service:_____________________________________________ (insert a description of the goods/services that are subject to the respective withdrawal)

Ordered on: _____________________________________________ (insert the date)

Received on: _____________________________________________ (insert the date)

Name of consumer(s):_____________________________________________

Address of consumer(s):_____________________________________________

Date: _____________________________________________(sign if this form is notified on paper)

Owner

Indicates the natural person(s) or legal entity that provides the Site and/or the Service to Users.

Product

A good or service available for purchase through the Site, such as films, ceramic coatings, tools, lifestyle apparels, tools, digital files, software, booking services, etc.

The sale of Products may be part of the Service.

Service

The service provided by the Site as described in these Terms and on the Site.

Terms

All provisions applicable to the use of the Site and/or the Service as described in these Terms, including any other related documents or agreements, and as updated from time to time.

User (or You)

Indicates any natural person or legal entity using the Site.

Consumer

Any User qualifying as a natural person who accesses Products or Services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.
Latest Update: February 10, 2025